Terms & Conditions

Terms & Conditions

Deposit Policy

Low Season a deposit of $400.00, High/ Mid Season a deposit of $800.00, Third Party web site booking 50% of the room rate, Early Bird or Non-refundable booking is the full amount of the room rate at the time of booking. 

Cancellation Policy

On booking, deposits taken depending on the type and season, this amount will vary.

Cancellation prior to 28 days before arrival is a free cancellation, except for non-refundable bookings.

Within 28 days of arrival, cancellation with be the full amount of deposit paid at time of booking.

At 14 Days prior to arrival, full booking value of the booking is payable and if cancelled 50% of the booking will be refunded.

If cancelled with in the 14 days, we will endeavor to resell, part or all of the booking, then refund the amount paid by new booking, this does not include non-refundable bookings. Season Christmas, New Year, and January School Holidays $800 Deposit Bookings cancelled prior to 1st November will receive a full refund. The balance of the booking is required on the 1st November. Bookings that are cancelled after this date will forfeit the full amount paid. After the 1st of November no changes or cancellations are accepted.